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The Challenge
Cargills, a leading retail giant in Sri Lanka, faced a significant challenge in training its 11,000+ employees, most of whom were dispersed across the country. Traditional training methods, classroom-based learning and in-person workshops were proving inefficient and costly, especially with 70% of employees working outside the Western Province.
- Geographical Barriers: Employees in remote locations struggled to access training sessions.
- High Costs: Renting training venues, arranging travel, and scheduling trainers led to substantial expenses.
- Lack of Real-time Performance Tracking: Without digital monitoring, evaluating employees' progress was inconsistent.
- Low Engagement & Inconsistency: Training sessions varied in quality and failed to engage employees effectively.
The Digital Transformation & Its impact
To address these challenges, Cargills adopted Layup’s eLearning platform, a centralized, digital training system designed to provide accessible and engaging learning experiences for employees across all branches and (SBUs).
How it solved the problem
With Layup’s platform, Cargills successfully:
- Extended Learning Hours – Employees could access courses anytime, increasing training hours and retention.
- Reduced Costs – Eliminated the need for venue rentals, travel expenses, and trainer fees.
- Boosted Engagement – Integrated gamification elements such as quizzes, badges, and leaderboards to encourage participation.
- Scaled Training Across Locations – Provided consistent training to employees regardless of their geographical location.
The Results from the solutions
The digital transformation had a profound impact on employee learning and operational efficiency:
- Cargills reported a 105% increase in training hours( 31,445 to 64,510)
- The AAPI eLearning Platform reached over 60% of the workforce, a 77% increase in participation compared to the previous years .
- Enabled accurate tracking of KPIs, allowing Cargills to adjust training strategies in real time.
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