Game-Changing Growth, How John Keells Reinvented Employee Learning

Keells Needed a Better Way to Train Employees

Training and retaining employees is a major challenge in the retail industry, and Keells Supermarkets was no exception. With a high turnover rate and outdated training methods, the company struggled to keep employees engaged and well-trained.

Traditional classroom learning was:

Time-consuming and hard to scale.
Boring and ineffective, leading to low engagement.
Inconsistent, especially across multiple locations.
Not accessible to all employees, due to language barriers.

Keells needed a faster, more engaging, and scalable solution, one that could train employees efficiently and improve retention.

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To solve these challenges, Keells turned to Layup, a digital learning platform designed to make training easy, fun, and effective

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How Digital Learning Transformed Training at Keells

To improve training, Keells partnered with Layup to create a digital learning platform that made training:

Quick and Engaging – Short, interactive lessons kept employees interested.
Fun and Rewarding – Gamification with badges and certificates motivated learners.
Flexible and Scalable – Training could be accessed anytime, anywhere.
Data-Driven – Managers could track progress and improve training programs.
Inclusive – Multi-language support ensured every employee could learn.

With this new system, Keells made training easier, more accessible, and more effective.

The Results Speak for Themselves

Since switching to Layup, Keells has seen major improvements:

188,000 Learning Hours Delivered – Employees are learning more than ever.
60% Less Classroom Training – Saving time and increasing flexibility.
LKR 30M+ Annual Savings – Cutting training and operational costs.
40% Lower Employee Turnover – Better training led to better retention.

The success at Keells Supermarkets inspired other John Keells subsidiaries to adopt digital learning, making training more effective across the company.

By replacing outdated training with modern, digital learning, Keells built a smarter, more engaged workforce. Their success proves that eLearning isn’t just convenient it’s the future

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